This review hopes to offer an impartial spotlight on the largest online ticket marketplace, so that you can stay informed with the best vendors available. In the first, the Daily Records chief news reporter, Mark McGivern, doorstepped occupants of a relatively modest property in Dundee that was supposedly the headquarters of H.E Events. ticket vendors worldwide as they take pride in their competitive prices, And why is the Ryan & Jacob Corporation listing thousands upon thousands of what appear to be non-existent tickets for prices that no one will pay? However, this guarantee should not always be taken at face If Sofia Wagner, H.E. With recent reports of Viagogo backing out of their customer guarantees, there is no safety net for customers to depend on if something does go wrong. Or else, you may end up like one of their unhappy reviewers. The site covers events that take place in Europe, Africa, and . SportsEvent365 Are They Safe? Now they can't bring them back fast enough it takes 100 working hours to ready the biggest jets for service after being parked away. I've just moved here and decided that I'll take the opportunity to go see them live. You should also take note of any ticket restriction beforehand, As a result of this, their guarantee should definitely be taken with a pinch of salt. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. At an average ticket price of $551, the price for Game 1 of the series is $164 more expensive than the second-highest average price -- $387 for Game 3 of the Cleveland Cavaliers-New York Knicks . Because this is a resell marketplace, you can also find tickets to shows and games that have been sold out at the venue. Its my favorite time to travel anyway, as its usually cheaper and less crowded. Scan this QR code to download the app now. With that said, if something does go wrong then you have to once again rely on their problematic guarantee. You can often score great deals that way, too. Out of my concern, I emailed Viagogo and this was their response: Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. This has led to major damage to their online reputation and good name. Executives . Using secure payment methods Paypal, Adyen, How many people are viewing this accepted for some reason. This feels quite invasive, and Viagogo really dont need to include this feature in such a brash way. The global giant of ticket reselling, Viagogo, recently acquired its most significant rival StubHub from eBay for $4bn (3.1bn) to much PR fanfare. We only compare tickets from safe, trusted and fully verified ticket websites. Can we ever expect flight prices to lower to what they were before the pandemic? The reason viagogo is more expensive is becasue they charge a percentage fee, so if i was selling and set my ticket price at face value, i would actually be losing money as viagogo take a cut. At one Barcelona event, Ryan & Jacob are listing 6 x 21 tickets for 32,528 each. If you are looking for an urgent telephone number for Viagogo, or if you are wanting to speak to a representative at viagogo then you can try some of the contact methods below: Another useful link is their FAQ section: Viagogos help centre: https://www.viagogo.co.uk/Help/Buyer. The information provided by Viagogo for GES is incorrect but the Guardian has established an link between the two companies. But, if you want some help getting the tickets you want, then here are some tips on how to do it. reliable customer support, and ticket guarantee. All rights reserved. This is all useful stuff, but they also include scare tactics to get you to buy. So, you may need to fight for your They will give you either the option to create an account before you complete your purchase via Facebook or email. When our tickets were not provided they refused to provide a refund . Then, on Monday August 16th, two investigations drawn from FanFairs evidence were made public. The Foo Fighters announce their first gigs without Taylor Hawkins. Viagogo tickets reviews have had some negative comments left about is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Together, they frequently accounted for up to 80% of the sites listings at major UK festivals, while Ticketing Expert LTD was touting tickets at literally thousands of grassroots events in the UK and Europe. Manchester City v Manchester United tickets, Manchester United v Manchester City tickets, LiveFootballTickets.com Complete Review. This was a birthday treat and I\u2019m now concerned that I can even get in the event after reading some of the other reviews. Many people make their choice according to what site is the cheapest, but that is often the wrong tactic and could cause you to end up with a counterfeit ticket. Viagogo ticket reviews UK show some angry customers not getting the guarantee they were promised, and not getting enough help or care from their customer service support. Save my name, email, and website in this browser for the next time I comment. The same court order also requires Viagogo to provide its customers with contact details of the people theyre buying from. All of this is happening on the Competition and Markets Authoritys watch, he said, referring to previous efforts by the consumer watchdog to crack down on speculative sales. We will be looking closely at this evidence to ensure that the order has not been breached. A second source, with knowledge of that company, said it was run by a senior employee at StubHub in Spain. My best advice to consumers is to use any miles or points they have been hoarding during the pandemic. Their face value was 75 but only after completing did I realise they had cost 430. Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. Viagogo Review - Is Viagogo Legit? - Ticket-Compare.com In order to reach their main UK customer service: Contact them through a designated Viagogo email for existing orders: You can also send them a message through your account if you have an issue with your order. The world's largest selection of tickets is now at your fingertips - find the perfect tickets today with the viagogo app. In short we dont want to lose out on something that we will like, such as popular football tickets. All rights reserved. Man, I wish @GSCinemas would give us a breakdown of why the #txt tickets are so expensive.. PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON-EXISTENT TICKETS, AND WHY ARENT REGULATORS STOPPING THEM? Unfortunately, many customers have noted that Viagogo have went back on their guarantee at points, leaving them high and dry. They also offer e-tickets for an easy delivery method, all but guaranteeing that you will get your tickets on time. In most cases, you will get the tickets a week With that being said Viagogo recently has made some improvements to their transparency and have improved the customer support in most regions so we do hope that this pattern will continue going forward. Digital Minister Margot James told BBC Radio 5 live that if fans had to use a secondary site to buy tickets, "don't choose Viagogo - they are the worst". Continue with Recommended Cookies. A much-debated ban on domestic flights within France will finally be rolled out in 2023. Viagogo Review: Legit, Reliable or a Scam? Why the Knicks and Kings have the NBA's most expensive tickets The average price to enter Game 1 of the series between the Kings and Warriors series was $668, or 603 percent higher than the . supplying the tickets listed. They refunded the money on June 9, 2022. It may be difficult to relist some tickets. Would you like to add a photos or videos? an admin fee. Responding to Sharis allegations, a viagogo spokesperson claimed Sofia Wagner, H.E. Their initial response to my inquiry was that the tickets are often released shortly before the event. Many carriers . !\r\nI emailed approx 30 times with multiple screenshots from the emails received from viagogo and from my viagogo account - which they have now deleted from my account. Why are summer airfares so high? - Lonely Planet RT @mdotbrown: "So I said if no one is gonna lose then why are these tickets so expensive? Worse still, their customer support has gained a reputation for being relatively absent when customers reach out for help. You can read reviews about our recommended ticket marketplaces here: Best ticket sites. A free food fair and discounted movie tickets don't do much in terms of turning up the merriment. Customer complaints include a lack of support after their purchases, high booking fees and other concerns. How safe am I? In the rare instance that a problem arises, viagogo will provide equivalent or better tickets, or a full refund. Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. Viagogo accused of listing non-existent tickets on behalf of seller Required fields are marked *. The CMA is also concerned about the countdown clocks that hasten customers into a transaction before theyve digested the small print. Don't buy tickets from Viagogo, minister warns - BBC News Then, on August 16th, the CMA published a new report recommending even tighter controls on ticket resale, including a strict limit on how many tickets an individual can resell. If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. Last month, so-called "secondary ticketing" platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading,. legitimate ticket in time for the event. It appears a member of the public purchased them and then resold on Viagogo, it says. Tickets for U2s Sphere shows in Las Vegas are expensive. However, there has been a great deal of criticism directed towards Viagogo as of late. Ticket resale website Viagogo that has come under fire for a lack of transparency. The show in question is Metallica with Slipknot, in October, at one of their Australian stadium dates. We and our partners use cookies to Store and/or access information on a device. - Quora Answer: There are two types of ticket agent: Primary and Secondary The organiser sets the price and the agent advertised them at that price, plus a small booking/handling fee to cover the agents cost. Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows. All of it adds up to higher prices. What are the common Viagogo reviews & Opinions online? It was only when I confirmed the purchase that I realised the cost was 2,400 for the tickets that havent even been released yet. My airfare and hotel costs was $6200.00. Although these booking fees are variable, some of the more popular events have fees as high as 30 %. There are several factors at play here. In other words, we wont hesitate to take action; except we will hesitate to take action because we dont have any powers. All the elements come into play when selecting the best time to visit Grand Canyon National Park. on their top sellers locally and globally to find a popular event to attend. In addition, we register payment information for all sellers and are able to charge a fine if issues arise with their tickets. FanFair Alliance has continually supported the CMAs work to reform this absurd and artificially-fuelled market. This subreddit is devoted to the band Slipknot. I\u2019ve just been ripped off by Viagogo and paid four times the price for it. In fact, weve been seeing more deals announced which tells me maybe demand isnt quite as robust as it was earlier this year. of filters such as date, location, timeframe, maximum price/ticket, or specific The company has been cocking a snook at regulators since 2015 when the CMA ordered it to display the face value of tickets it was reselling.
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