verizon trade in problems

Please sign in again to continue. Not a Verizon customer? So, I got all my phones packed up and shipped (with a photo of all phones powered on and operating next to each mailing label). Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. Use your submission ID or the email address that you used when you first made your trade-in request. You must be signed in to access this part of the community. Applied to your Verizon mobile account within 1-2 bill cycles. If you seem pleasant, thank even the lower people on the totem pole for listening, giving advice or just being pleasant about the situation they will be more inclined to advance your complaint. Today, they credited my account with $142. How can I get information about my trade-in submission? We're looking forward to working with you! I was promised $2400 for trading in 4 phones and it was NON STOP issues, one after another trying to get the credits promised. Issue your credit or Verizon Gift Card within 1-2 billing cycles. Questions? $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. Authorized retailers dont accept trade-ins. Delivered within 2 weeks of receiving your device to the email address provided during the online submission. You may get connected to management as you are running into a meeting or dropping the call. I've talked to Verizon about 50+ times and every time they try to fix it, nothing happens. Trade-In kits not recieved FOUR times - finally I - Page 3 Re: $800 Verizon Trade-in issue 2021-2022, Re: $800 Verizon Trade-in Issue 2021-2022, Have a phone you love? Apparently the knee j*rk response from customer service is to justify what is happening and claim there really isnt a problem - even if that means disregarding reality and making things up. Extend your session by clicking OK below. Spent over an hour tonight (again) trying to work this out. You need the device ID to do a trade in. I encourage others who experience similar problems to do the same. Trade-In kits not recieved FOUR times - finally I - Verizon Community I was told they noted my account with a "documented promise" to assure that I would receive the original quoted trade-in values and not to worry about the 30 days. It is a pattern of either negligence or willfully discouraging trade-ins by never providing trade-in kits - and then grossly discounting the trade-in value if the customer miraculously finds a way to send the phones without the kit. Almost anything Verizon sells. Use your own shipping materials and print a label. Great deal right? Please send us a Private Message for additional Skip to main content Accessibility Resource CenterSkip to main content PersonalBusiness Stores Espaol ShopShopShop Close Shop Shop all Deals Deals Deals These. Mobile device deals and promos FAQs | Verizon Support Shopping & Deals Mobile device deals and promos FAQs Learn how Verizon's mobile device deals work, including Buy One Get Ones (BOGO), trade-ins and free or discounted offers. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. Hello! Each time I requested I was feeling more and more panic that I would miss the 30 day deadline. I feel verizon lied. 2 Be prepared. Bring your device and UPS QR code to a UPS drop-off location. On 02/28, Verizon received my trade in of a Galaxy S9+ as part of one of their increased trade promotions, and I was provisionally granted $799.99 in estimated trade-in credit. Sell Your Phone: Trade-In Your Smartphone for Cash | Verizon Trade in problems! - Verizon Community Even if you're not a Verizon customer, you can trade in a device and receive a Verizon Gift Card or PayPal credit. If you have more questions, or need anything else, Verizon Social Media is here for you 24/7. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b6\/Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg\/v4-460px-Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg","bigUrl":"\/images\/thumb\/b\/b6\/Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg\/aid99314-v4-728px-Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"